Refund policy

Back

You have 14 days from the delivery date of your order to change your mind and return your items.

In order for the return to be accepted, the returned items must be returned in perfect condition and have never been worn. They must be shipped in their original packaging, labels attached, and be accompanied by all accessories and documents received.

Returns received after the prescribed deadlines will be refused and returned to the sender, at his expense.

To notify us of the return of your item, please contact us by email. to:hello@suki-paris.com mentioning your order number and the tracking number of the return package .

Return costs and potential customs fees are the responsibility of the customer. Items should be returned to the following address:

Suki-paris

6 rue Labie

75017 Paris

REFUND

If the returned order is complete and in perfect condition, our customer service will reimburse your order within a maximum of 7 days following receipt of your return package.

The refund will be made to the account used when paying on our website. A confirmation email will be sent as soon as the refund is made.